Responsible Agent Services to Fit Every Need

Most self-managed short term rental owners do a great job minimizing the possibility for a Hotline Complaint.  What those owners want from us is the most cost-effective means of complying with Local Government regulations for a Responsible Agent.  With this in mind, we tailored our base subscription to be as low as possible. If we don't receive a Hotline Complaint regarding your short term rental unit, you pay nothing more than our subscription amount.

In the event that we receive a Hotline Complaint regarding your unit, our fee schedule is as follows:

• $35 flat fee; and
• $100 per hour for the total time spent in our efforts to provide response and resolution; this hourly rate will be charged in six-minute increments that correspond to tenths of an hour.

Yes!

For self-managed hosting services like AirBnB and VRBO, you can include terms in your listing that let short term renters know when they might incur extra charges.  When you designate us as your Responsible Agent, we provide you with those terms so you can make it clear that your renter is responsible for Hotline Complaints and our Fee Schedule.  If those terms are added and your renter causes a Hotline Complaint, you'll be able to potentially pass along any of our response fees to recoup them from your renter.